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Privacy Policy

Effective Date: February 6th 2021    

Updated: February 6th 2021

JobHike LLC (“JobHike”, “us”, “we”, or “our”)

1. About JobHike

JobHike is a DaaS (Data as a Service) platform providing job seekers with accurate company contact data of individuals in key roles all around the world so that they can contact, communicate and network more effectively with the right people (decision makers, influencers, champions etc.) in industries and companies all around the world. We achieve this by offering job seekers access to accurate and up-to date business data such as professional e-mail addresses and LinkedIn account links that are tailored to the particular needs of our customers. By offering this service, we aim to streamline the job seeking and hiring processes for both job seekers and hiring companies. We fill a gap in the market by connecting eager and qualified job seekers with the relevant individuals in companies actively seeking employee candidates to fill in specific roles.

2. Commitment to Privacy

JobHike (“JobHike”, ‘we’, ‘our’, ‘us’) respect the privacy rights of its online visitors (‘you’, ‘your’, ‘yours’) and recognize the importance of protecting the information collected about them. We provide this Privacy Policy to help you to understand what we may do with any personal information that we obtain from you. This Privacy Policy guides how we collect, store and use the information that you provide us with.

By providing your personal information to us, you signify your acceptance of this Privacy Policy and agree that we may collect, use and disclose your personal information as described in this Privacy Policy. This Privacy Policy is incorporated into your use of the website maintained and operated by JobHike (the “Website”). We will use your information only for the purposes set out below.

Please exit the Website immediately if you do not accept this Privacy Policy or are accessing the Website in a country or other territory where use of the Website is not permitted.

This privacy policy (the “Privacy Policy“) alongside our “Privacy Statement” explains:

  • What information we collect and why we collect it;
  • How we use that information, and lawful bases we rely on for doing so;
  • The choices we offer, including access to rectify and update your information.

For the purposes of the processing of your Personal Information, JobHike is the Data Controller and you are the data subject.

Your privacy matters to us at JobHike, so please take the time to get to know our practices, and if you have any questions, do not hesitate to contact us by emailing at privacy@job-hike.com.

In case you want to check if your personal data is contained within one of our systems then please inquire visiting our ‘‘Managing your data’’ page.

3. Information That JobHike may Collect About you

JobHike collects both personal information and other information about the users of its services. Within the context of this Privacy Policy, “Personal Information” is information relating to an identified or identifiable person, such as a name, an email address, employment history or telephone number that JobHike collects about its users. “Other Information” is any additional information that JobHike collects about our users that is not Personal Information. This Personal Information and Other types of Information is collectively referred to as “User Information”.

JobHike’s services rely on collecting Personal Information from publicly available sources. We use this Information to draft our customer reports customized to their specific needs.

We may collect the following User Information About you:

Personal Information you provide to us

You may provide us with your Personal Information directly, for example when you fill out forms or register on our web site, rate our services, share information via our social media functions, enter into one of our promotions, or surveys, or report a problem with our services. The Personal Information you provide us may include your:

  • Name
  • Address
  • Email Address
  • Phone number
  • Username
  • Position/Job Title
  • Your employment history

We may combine Personal Information collected via your use of our services with Other Information that we or third parties collect about you in other contexts – such as communications with you via email or telephone, or our customer service records such as on our live-chat tool. We will treat all that combined information as Personal Information, and we will protect your information in accordance with this Privacy Policy.

Information we collect automatically

When you use our services, we may collect information through your use of our services. This information helps us offer better services to our customers. Information that we collect automatically may include:

Order information

When you use our services or view JobHike content, we may automatically receive and record certain details about how you use our services, and we may store such information in our server logs. Such information may include but may not limited to:

  • Details about your search queries.
  • Internet protocol addresses.

Cookies and other similar technologies

We use cookies and other similar technologies to collect and store information about you when you visit our web site or use our services. This may also include information that is used to identify your browser and/or your device. This information helps us to provide better and more streamlined experiences with our services.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device. For example, cookies can be used to collect information about your use of the services during your current session and over time (including the web pages you view, how you interact with different web pages and the files you download), your operating system and browser type, your internet service provider, your domain name and IP address, the website that you visited before our website, and the link that you use to leave our website. If you have concerns or objections about having cookies on your computer, you can customize your browser settings to refuse all cookies or to indicate when a cookie is being set, allowing you to decide whether to accept it. You can also delete cookies from your computer. However, if you choose to block or delete cookies, certain features of the JobHike service or web site may not operate properly.

Web Beacons – the web pages you use or the emails that you receive from JobHike may use an application called a “Web Beacon” (also commonly referred to as a “clear gif” or “pixel tag”). Web Beacons are embedded into emails or web pages to collect and transfer data which could include Personal Information. For example, a Web Beacon could determine when and if a user has opened a specific email or how she/he interacted with that email.

Precise Location Information

We may collect precise location information about your actual location when you use our services. We may collect this location information through GPS, IP address, Wi-Fi access points, and other various technologies or sensors that might disclose your precise location via collecting information on devices, network services or other access points.

Third Party Information JobHike receives from external sources

JobHike strives to work in close cooperation with third parties (including for example advertisers and advertising networks, analytics providers, search engine providers from whom JobHike may collect information about you). This may include information about other services that have been offered to you. We will treat all such information as Personal Information and we will protect this Personal Information in accordance with this Privacy Policy.

4. How we Process User Information

We may use the information we collect for any of the following general purposes:

  • To safeguard, provide and improve our services.
  • To create new services for you.
  • To offer you an optimized and personalized user experience through personalized content.
  • To streamline your account throughout the devices that you use, in order to provide a consistent and reliable service to you.

Alongside those general purposes, Personal Information we collect about you may be used for the following specific purposes:

To provide our services to you

  • We use Personal Information about you to provide our services to you and to improve our services.
  • We use your Personal Information to contact you about our services and we may also use this information to send emails, text messages or to make telephone calls directly to you. Our direct communications with you include, but are not limited to, notifications about our services or changes made to our services (this includes important information that may have potential effects on you), reminders about use of our services, information about our current promotions you may benefit from and information about the current features of our services. These communications include advertising messages, such as banner ads and other special promotions.

Advertising and marketing purposes

  • In accordance with the applicable law, we may use your Personal Information to deliver marketing communications to you and to provide you with information that may interest you. These communications include, but not limited to, products and services marketed to you through email and other forms of messaging. To opt out of receiving email marketing communications from JobHike please email us at privacy@job-hike.com.

Legal compliance

  • We regularly review and assess our compliance with our Privacy Policy and the relevant legal frameworks.
  • We may use and share your Personal Information to comply with laws and regulations, including sharing information with the appropriate regulatory authorities (in particular, data protection authorities), to resolve any compliance issues regarding the processing of your Personal Information that we cannot resolve directly with our users.
  • JobHike reserves the right to use or disclose your Personal Information (or Other Information as explained above) provided, if we are required to do so by law or if JobHike believes to a reasonable extent that such use or disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process.

Other Information may be used by us for the following purposes:

Business Management

We use Other Information about you to efficiently manage our services we provide to you, to ensure the proper functioning of certain features of our services and to generally operate our business.

Business Analytics

We use Other Information to analyse how users engage with our services such as our website. This helps us improve our services provided to you and allows us to conduct additional or further analytics and research regarding our services.

Other permitted purposes

As far as permitted by any applicable law, we may use Other Information we collect for any additional purposes in connection with the services that we are providing to you, including any purpose that we use your Personal Information, as described in this section.

We only store, use and process your personal data so long as it is necessary and relevant to the purposes stated in this document. We keep personal information collected from public sources for one year following the first disclosure of your personal data to our customers. However, we may retain your data for longer subject to legal and regulatory obligations.

5. How we Share User Information With Third Parties

We may share your Personal Information with third parties for several purposes as set out below:

Third party service providers

We may share your Personal Information with our agents, participating information providers, representatives, contractors and other service providers. The services we receive from those providers include support services such as email origination, receipt or support services, customer relationship management services, and fulfillment of orders.

Direct sharing and public forums

JobHike may provide public bulletin boards, blogs, or chat rooms on our web site. JobHike would like to warn you that Any Personal Information you submit to any such forum may be read, collected, or used by others (the public) who peruse these forums, and may use your personal information to send you unsolicited messages. JobHike does not acknowledge any responsibility for the Personal Information you may submit in these forums, or any consequences arising from your disclosure of such information.

JobHike may post a list of customer testimonials and/or endorsements on our web site that may contain personal information such as identities or position of customer. JobHike shall obtain each personal customer consent prior to posting any personal information on such a list or posting testimonials.

Third party plugins

Any third-party plug-ins (for example, links to social media such as the Facebook “like” button or ‘Twitter’ button) provided via the JobHike services are subject to the Privacy policy of the company that provides the relevant third-party plug-in. Even if you do not click these plug-ins, they may collect information about you and your website activities, such as your IP address and pages you view. They may also set cookies on your web browser and access them.

Sharing personal information for business analytics purposes

As explained above, we may collect personal information for business analytics purposes and we may partner with certain organizations that will help us engage in the analysis, auditing, researching and reporting of such information. In particular, these business partners may use log information, web beacons, cookies or similar technologies on your browser or device.

Legal Purposes

We reserve the right to use or disclose any Personal Information (or Other Information) provided, if required by law or if JobHike believes with reasonable degree of certainty that use or disclosure of personal information is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process.

Aggregated Information

From time to time, JobHike may also share anonymized and aggregated/grouped information about users of our services, such as by publishing a report or providing information to our business partners on trends and patterns in the usage of our services and information related to the demographics of users of our services.

6. Your Rights

JobHike would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • Informed: You have the right to be informed about the personal data we collect from you, and how we process it.
  • Access: You may request to see and obtain copies of the personal data we have about you and whether we process your data;
  • Rectification: You may request that we correct any inaccuracies in the personal data that we have about you;
  • Be Forgotten: From 25th May 2018, in certain circumstances you may (unless other grounds set forth in the law applies) exercise your right to be forgotten (have your personal data erased);
  • Restriction: You may request to restrict the processing of your data because there is some disagreement about its accuracy or objections against its legitimate usage – i.e. requesting that we do not process your personal data for direct marketing purposes. We can do this by keeping a single record of your data on a suppression list;
  • Object: You may raise objections to our processing of your personal data if we are relying on legitimate interest as the lawful ground for data processing; and
  • Portability: If applicable, you may ask for your personal data be transferred to another organization.

7. Accessing Personal Information

JobHike provides you with the ability to see, update or delete (or restrict the processing of) personal information that we may have collected and used about you you.

  1. If you want to check if your personal data is stored within one of our databases, then please inquire by visiting our ‘‘Managing your data’’ page.
  2. If we determine that we store your personal information within our databases, we will inform you via an email to confirm what data is stored about you. You will have an option to exercise your rights to restrict processing or ask for your data be removed from our systems.
  3. JobHike’s databases will then be updated in accordance with the changes you requested.

If you have any further inquiries about such rights, please contact us here privacy@job-hike.com.

8. Transfer and Storage of Information Outside of the EEA

Information collected by JobHike about you may be transferred to, and/or stored at, a location outside the European Economic Area (“EEA”). Such transfer and storage of information outside the EEA may involve:

  • Processing by staff members operating outside the EEA who work for us or for one of our service providers.
  • Staff who are tasked with the fulfillment of your request, order or reservation, processing of your payment details, and the provision of support services outside of the EEA.
  • Making reasonable efforts to ensure that there are adequate measures and safeguards in place to protect your data.

By submitting any of your Personal Information or using any of our services, you agree to this transfer, storing or processing of your data outside the EEA. JobHike will take all steps reasonably necessary to ensure that your information is processed securely and in accordance with this Privacy Policy.

9. Data Security

JobHike uses all commercially reasonable and state-of-the-art electronic, physical and procedural protective measures to safeguard your Personal Information against unauthorized access, loss or modification. Unfortunately, no security system is one hundred percent secure. Therefore, we cannot guarantee one hundred percent security for your data even though we make the best efforts to do so.

Safeguarding your personally identifiable information

We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you in view of our legitimate business purposes as set out above, and we will use our best endeavors to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. In addition, we will take reasonable steps to ensure that third party business partners to whom we transfer any data will provide sufficient protection of that personal information. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal Information, we cannot guarantee the security of the data you transmit to the Website; any transmission is at your own risk. Once we have received your information, we will use all reasonable efforts to try to prevent unauthorized access.

In the unlikely event that we believe that the security of your Personal Information in our possession or control may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we would endeavor to do so as promptly as possible under the circumstances, and, to the extent we have your email address, we may notify you by email.

10. Application and Third Party Links

This Privacy Policy covers the information practices of web sites linked this Privacy Policy.

JobHike’s web sites may contain links to other web sites. The information practices or the content of such other web sites are governed by the privacy policies of such other web sites. JobHike do not acknowledge any responsibility for the information privacy practices of those websites. We encourage you to review the privacy policies of those web sites to understand their information practices and their processing of personal data.

11. Sensitive Information

JobHike does not collect or process any sensitive personal information such as social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background, or trade union membership.

12. Minors

By using JobHike’s services, you represent and warrant that you have the legal right, authority and capacity to enter into and abide by the terms and conditions of this Privacy Policy

13. Your use is Consent

By using any of JobHike’s services or our web sites linked to this policy you hereby consent to our collection, use, retaining, processing, storage,sharing and disclosure of your Personal Information or any Other Information, as described in this Privacy Policy.

14. Changes to This Policy

If we make material changes to our information management and thus our Privacy Policy practices, we will reflect these changes on our web site(s) in order to inform you about how we collect, use, manage, process, store, share disclose and provide security for our information (including your Personal Information and Other Information). Such changes will be updated on our web site(s), those changes will also be incorporated into the effective Privacy Policy.

15. Contacting us

If you have any questions or requests regarding this Privacy Policy, you are welcome to contact us at privacy@job-hike.com.